There are siginificant delays of shipping globally because of the pandemic situation. Depending on your country, the expected delivery date is currently 7 to 30 days longer than before.

There are shipping restrictions on certain countries now and there are chances that we might not be able to ship to your country at the moment. We will refund you immediately onec we have confirmed that shipping is not possible.

We have been to a lot of handmade craft markets ourselves and we are very proud to present you the best items we have selected out of thousands of handmade crafts.

We also maintain a good relationship with some of the creators and that's why we can get exclusive or collaboration products sometimes.

Yes. The uniqueness of a handmade item is what we appreciate and value the most.

Although some creators make multiple copies of an items, every one of them will be unique in a different way. Please also understand that what you receive might look different than the product photos.

No. We do not ship out paper receipt with your package. We want to reduce the waste of paper to help and rescue the environment. You can always check the your order history in the ACCOUNT page.

If you need a paper copy of your receipt, please tell us via the "Special Request" section in the cart page.

Yes. We can update your shipping address if your order has not been dispatched yet. Please send us an email with your order number and the updated address and we will change it for you.

All the prices on our site are an estimated conversion based on the exchange rates of US dollar. The prices at the checkout will be the most accurate and the final prices.

We do not ship out paper receipt with your package. We want to reduce the waste of paper to help and rescue the environment. Feel free to send your order to anyone you loved as a present.

On the product page under the "Add to Cart" button, there will be a green red panda "HANDMADE" badge indicating that the item you are viewing is a handmade product.

Yes. The uniqueness of a handmade item is what we appreciate and value the most.

Although some creators make multiple copies of an items, every one of them will be unique in a different way. Please also understand that what you receive might look different than the product photos.

We are definitely planning on this and we hope to do ordermades in the future.

Though if you are really interested in this now, feel free to send us a message and we will try to contact the creator for you!

We do not ship out paper receipt with your package. We want to reduce the waste of paper to help and rescue the environment. Feel free to send your order to anyone you loved as a present.

We adjust prices based on the costs of selling. Though we always strive to set our prices as low as we can.

We accept credit cards, Google Pay and Apple Pay.

For customers in Taiwan, we also accept bank deposit method.

No. We do not ship out paper receipt with your package. We want to reduce the waste of paper to help and rescue the environment. You can always check the your order history in the ACCOUNT page.

If you need a paper copy of your receipt, please tell us via the "Special Request" section in the cart page.

Yes, but you can only change or cancel your orders within 24 hours.

Once your order has been dispatched and you have decided you don't want the items anymore, you will need to RETURN your order. Please visit our SHIPPING page for more details on returning a product.

All the prices on our site are an estimated conversion based on the exchange rates of US dollar. The prices at the checkout will be the most accurate and the final prices.

No, we do not accept any exchange for other products.

If you have decided you don't want the items anymore, you will need to RETURN your order. Please visit our SHIPPING page for more details on returning a product.

Promo codes can be used on the checkout page. Please refer to the instruction picture below.

Yes. We ship everything worldwide.

Yes. We usually ship our orders with tracking service.

Yes. We can update your shipping address if your order has not been dispatched yet. Please send us an email with your order number and the updated address and we will change it for you.

Although we sources our products globally, we normally ship our orders from Taiwan.

Yes. It will be your responsibility to pay for any import taxes or custom fees when the package enter your country.

Import taxes or custom fees is usually based on the declared value of the product. If you are unsure about your country's taxation rules, we recommend you to check with the custom before purchase.

Please contact us as soon as possible with photographic evidences of the damage within 48 hours of arrival and please keep all the packagings.

Although we do our best to make sure all the photos reflect the true color of our products, please understand computer monitors vary a lot and may result in a slightly different color. You can always check with us before purchase.

Please check your order page to see if a tracking number can be found. If tracking is not available for your order, please contact us via the CONTACT US page.

Please contact us as soon as possible if anything is wrong with your order.

If the item is still in original packaging, unopened and in the same condition when it was received, you can contact us and return the product.

In this case you will have to pay for all the shippings and we will refund you the amount of the product price, after it has arrived to our return address.

You can always contact us in the CONTACT US page for any problems. We are happy to help you on that.

We have been to a lot of handmade craft markets ourselves and we are very proud to present you the best items we have selected out of thousands of handmade crafts.

We also maintain a good relationship with some of the creators and that's why we can get exclusive or collaboration products sometimes.

No, you cannot use our pictures without our permission and many of our images are copyrighted by the original creators.

If you want to use the pictures for promotional purpose, please contact us via the CONTACT US page first.

All of our campaign free giveaways are limited in quantity. Offer only valid while supplies last. Be sure to grab the chance as soon as possible.

Please contact us through CONTACT US page with your products detail and urls of pictures if any.